Safety & Peace of Mind
Our Guarantee
Solid guarantees on your soil-less growing installation: 5 years on the galvanized steel frame and 10 years on the polycarbonate of your greenhouse, so you can grow with peace of mind, all year round.
Manufacturer's Warranty
Lasting protection for your food independence
- Frame warranty 5 years on the galvanized steel frame of your greenhouse
- Full coverage Up to 10 years on the polycarbonate, including manufacturing defects and hidden flaws
- Simple conditions Installation according to our recommendations and regular maintenance
Simple and Automatic
Your warranty starts at purchase
Automatic Activation
Your warranty is automatically activated upon purchase. Keep your invoice as proof for the 5-year warranty on the galvanized steel frame and the 10-year warranty on the polycarbonate of your greenhouse. No additional steps are required.
What You Need to Know
Full transparency on the warranty of your hydroponic tower system
What Is Covered
Included protection
- Defects in materials of the galvanized steel frame
- Manufacturing defects of the aeroponic towers and the hydroponic cabinet
- Equipment malfunctions not related to normal wear
- Hidden defects
- Free replacement parts
- Technical support
What Is NOT Covered
Exclusions to know about
- Normal wear of consumable parts (pumps, crops, seals)
- Improper use or negligence
- Unauthorized modifications of the towers or the cabinet
- Non-compliant installation (unsuitable foundation, faulty connections)
- External damage (frost, lightning, power surges, storms)
- Insufficient or non-existent maintenance
How to Claim Your Warranty
A simple 5-step process
Contact Us
By phone or email, our customer service is there for you
Describe the Problem
Explain in detail the problem encountered with your greenhouse, your aeroponic tower or your hydroponic cabinet
Provide Your Invoice
Invoice number and purchase date for verification
Diagnosis
Follow the instructions of our expert technician
Resolution
Parts shipment or on-site intervention depending on the diagnosis
A Question About Our Warranties?
Our team of experts is here to help and answer all your questions about the warranties for your greenhouse and your hydroponic cabinet
Ask My Question